Services

The beauty of using the Claims Flow Solutions system is that it is a one-stop place for your claims processing needs. We cover all types of companies that service the auto insurance claims industry with our patented Claims Flow Process™, we have a system that shows the flow of the claim from start to finish for each company and user type assigned to the claim.


Why should you switch from your current system to Claims Flow Solutions?

The answer is very simple, Simplicity! With the Claims Flow Process™ you will never have to worry about losing track of a claim, checking on its status, or missing paperwork. The use of the system is so easy any one from 7 to 77 can use it, give it a try! After all, you do get your first 25 claims FREE!


Company Types and Users Covered:
  • Independent Appraisal Companies
  • Independent Appraisal Call Centers
  • Insurance Companies
  • Third Party Administrators
  • Body Shops
  • Vehicle Recyclers
  • Vehicle Owners

  • Some of our services for the company types we cover are the following:

    Appraisal Company:
  • Monitor your appraisers and desk reviewers.
  • Monitor your office staff.
  • New hires can be easily added to the program at ease.
  • Create payroll for all your appraisers.
  • Bill carriers for claims inspected.
  • Run many different reports for billing, turn around time, payroll, appraisal amounts and much more.
  • Branches cover zip codes that can be added with ease.
  • Many different user levels for claims and user monitoring.
  • Different inboxes to monitor open files with ease using the Claims Flow Process™.
  • View each carrier’s guidelines for each claim.
  • Monitor the status of claims
  • View each carrier’s guidelines for each claim.
  • Monitor the status of claims.

  • Insurance Company:
  • Monitor claims throughout the entire repair process.
  • Monitor supplements.
  • Monitor appraisal amounts.
  • Monitor individual Appraisal Companies, Third Party Administrators, Body Shops, and staff.
  • Never having to check to see if an assignee covers a certain zip code, based on the claim’s location zip code, the Claims Flow Process™ will show up all companies and branches that cover it.
  • Monitor your own inside Appraisers, Re-Inspectors, and Desk Reviewers.
  • Adjusters can be monitored by their supervisors.
  • New hires can be easily added to the program for ease of use.
  • Make sure there are valid reasons for long turn around time with our status system.
  • Create many different reports for billing, turn around time, payroll, appraisal amounts and much more.
  • Reassign claims with ease.
  • Send emails from each file.
  • Attach any uploaded files to send with emails.
  • Email your entire status report.
  • Upload multiple files as once with ease.
  • Check on turn around time at any time.
  • Many different user levels for claims and user monitoring.
  • Ability to enter your specific claim guidelines in a whole and on individual claims.
  • Monitor and develop a Direct Repair Program.

  • Body Shops:
  • Monitor the vehicle repair process using oversight.
  • Offer your customers a clear view of the repair process using the Vehicle Repair View for vehicle owners.
  • Apply preferences for large, mid-size, and small body shops.
  • Ability to upload multiple documents and photos.
  • Reduce your expenses by tracking your expenses.
  • Assign and track hours spent on each vehicle by Body and Paint personnel along with their helpers.
  • Use blue printers along with estimators to streamline the repair process (optional).

  • Third Party Administrators:
  • Monitor claims throughout the entire repair process.
  • Monitor supplements.
  • Monitor appraisal amounts.
  • Monitor individual Appraisal Companies, Body Shops, and staff.
  • Never having to check to see if an assignee covers a certain zip code, based on the claim’s location zip code, the Claims Flow Process™ will show up all companies and branches that cover it.
  • Adjusters can be monitored by their supervisors.
  • New hires can be easily added to the program for ease of use.
  • Make sure there are valid reasons for long turnaround time with our status system.
  • Create many different reports for billing, turnaround time, payroll, appraisal amounts and much more.
  • Reassign claims with ease.
  • Send emails from each file.
  • Attach any uploaded files to send with emails.
  • Email your entire status report.
  • Upload multiple files as once with ease.
  • Check on turnaround time at any time.
  • Many different user levels for claims and user monitoring.
  • Ability to enter your specific claim guidelines in a whole and on individual claims.

  • Vehicle Recyclers:
  • Quote parts prices.
  • Track inventory.
  • Create Sales Orders.
  • Invoice Clients.
  • Keep track of client sales history.
  • Run reports to keep track of expenses.

  • Vehicle Owners:
  • Track the repair of your vehicle from start to finish.
  • Okay any additional supplemental repairs to your vehicle remotely from your desktop, tablet or mobile phone.
  • Watch the repair process of your vehicle by seeing in process photos.